It is required that you read these terms & conditions. In booking a site/accommodation you agree to abide by Nore Valley Park’s Terms & Conditions.
Self-Catering Unit
Payment can be made online using a debit card or credit card.
The on-site accommodation units require a €50 refundable security deposit. This deposit is paid by credit card, or debit card when making your booking online. It is refunded upon departure, once the unit has been inspected. It can take between 2-7 days, after leaving the park, for the deposit to reappear in the
individuals bank account. This security deposit can be used to pay for damages in the unit, additional cleaning fees or for excessive noise after curfew (11pm).
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic, and managerial procedures (SSL protocol) to safeguard the information we collect online.
If the individual wishes to cancel their on-site accommodation booking, they will receive a partial refund depending on its proximity to the booking. The following are the refund brackets:
• Before 14 Days – entitled to 100% of payment refunded (minus €10 admin fee) • Between 14 to 8 Days – entitled to 50% of payment refunded
• Between 7 to 0 Days – entitled to 0% of payment refunded
• Cancellations inside 14 Days, in exceptional circumstances such as serious illness, Covid isolation or bereavement may be able to receive a refund at the discretion of the management or moved to another available date.
We strongly advise that clients take out travel insurance to cover any costs associated with having to cancel a holiday. It is very important that you are adequately insured.
If you wish to change/cancel bookings, please inform us through emailing: camping@norevalleypark.com
In the mobile home units, the guests must provide their own sheets and towels. Duvets, duvet covers, pillows and pillow cases are provided. It is recommended to review the accommodation selected on our website to ensure you have all the equipment you need for the unit.
In the lodge units, the guests must provide their own towels and cooking equipment. Duvets, duvet covers, sheets, pillows, and pillow cases are provided. It is recommended to review the accommodation selected on our website to ensure you have all the equipment you need for the unit.
We do not allow smoking inside the on-site accommodations, on the accommodation decking, or near the windows and doors. This rule is strictly enforced due to the potential of a fire hazard.
We do not allow pets inside the on-site accommodations. This rule is strictly enforced due to the potential for allergies in the population.
The on-site accommodation unit must be left clean and tidy before departure. We reserve the right to charge you for any extra-cleaning costs which may occur after your departure. We reserve the right to charge you for any missing items or damage, even if discovered after your departure. Please ensure that your rubbish is disposed of in the correct rubbish area.
Your occupation of the unit does not make it exclusive. We reserve the right to enter our on-site accommodation units at any time to make checks, maintenance, or housekeeping work. The maximum number of guests in each on-site accommodation units is stated on the website, this number must not be exceeded.
Camping and Touring
The discounted rates quoted are limited offers and may be subject to minimum night stays or other conditions.
We ensure every effort has been made to ensure the accuracy of this information, however, Nore Valley Park does not accept liability for any errors or omissions and reserves the right to change information.
The payment for camping and touring requires a €50 deposit to be paid upon booking, with the remainder due 14 days in advance of the booking. The payment can be made online using a debit card or credit card.
If the individual wishes to cancel their on-site accommodation booking, they will receive a partial refund depending on its proximity to the booking. The following are the refund brackets:
• Before 14 Days – entitled to 100% of payment refunded (minus €10 admin fee)
• Between 14 to 8 Days – entitled to 50% of payment refunded
• Between 7 to 0 Days – entitled to 0% of payment refunded • Cancellations inside
• 14 Days, in exceptional circumstances such as serious illness, Covid isolation or bereavement may be able to receive a refund at the discretion of the management or moved to another available date.
We strongly advise that clients take out travel insurance to cover any costs associated with having to cancel a holiday. It is very important that you are adequately insured.
If you wish to change/cancel bookings, please inform us through emailing: camping@norevalleypark.com
The pitches are allocated upon booking. A sitemap is located on the booking system, with pitch numbers included. No cars are allowed to drive through the site after curfew (11pm).
Bikes, scooters, hoverboards etc. must be dismounted at 10pm (dusk) on the park. Playground is open from 7am-10pm. Children may be asked to leave if they are on the playground outside of these hours.
Minimum/Maximum Stays and Extensions
Self-Catering Units
During July and August Mobile Home Unit bookings are weekly bookings from Saturday to Saturday. They are 3 nights for bank holiday weekends. For the rest of the year, it’s a minimum of 2 nights per booking. For the Wooden Lodge Unit rental only 2 nights or more can be booked online. Occasionally there may be
one night availability that can be booked by phoning the reception on 0567727229. There is a minimum of 3 night bookings on bank holiday weekends.
Camping & Touring
A minimum of 2 nights can be booked online. Bookings for one night can only be made by phoning us on 056 77 27229. On bank holiday weekends a minimum stay is 3 nights.
Arrival and Departure
Upon arrival, all customers/visitors are required to check in at reception. Your arrival is welcome from 12pm for camping or touring and from 3pm for on-site accommodations. Access to the park will only be granted upon receipt of full payment. Check-in must be completed before 8pm, unless alternative arrangements have been made with reception.
The check-out time on the day of departure is 12pm for touring or camping and 10am for on-site accommodation. There will be no refunds provided for early departures.
No Shows
Touring and Camping
If no prior notification is given and the pitch remains unoccupied by 11am on the day after the booked arrival date, the park reserves the right to re-let the pitch. In such cases, the payment will be non-refundable, and the booking cannot be transferred.
On-Site Accommodations
If no prior notification is given and the unit remains unoccupied by 11am on the day after the booked arrival date, the park reserves the right to re-let the unit. In such cases, the payment will be non-refundable, and the booking cannot be transferred.
Rules and Regulations
The following rules and regulations apply to the park:
- All customers/visitors must check in at reception upon arrival.
- The checkout time on the day of departure is 10am for on-site accommodation and 12pm for camping and touring.
- All children must be supervised by their parents/guardians at all times.
- A strict noise curfew is in effect from 11pm to 7am.
- Dogs must be kept on a short lead and supervised by an adult at all times.
- Only charcoal products are allowed for cooking purposes. Campfires, burning timber, and heat logs are prohibited. Charcoal products must be extinguished by 11pm (noise curfew).
- Radios or televisions must be used in a manner that does not disturb others and should be turned down by 11pm (noise curfew).
- Caravans, motorhomes, and campervans must be insured while on the park.
- The park is intended for short-term holidays; working from the park is not permitted.
- Fireworks, water balloons, and fire-based lanterns are not allowed on the park.
- Any violation of the campsite rules or disturbances caused on the site will result in eviction from the park without refunds.
TERMS & CONDITIONS
The above rules will be enforced according to the following measures:
- Management will issue a verbal warning for the first breach of rules.
- Management will provide a second verbal warning if the problem persists.
- If the issue continues, management may ask you to leave the premises. By signing these rules and regulations, you agree to forfeit your full deposit/payment regardless of the duration of your booking. In case of non-compliance with warnings, An Garda Siochana may be contacted to forcibly remove individuals. Refusal to leave the premises under such circumstances will be treated as trespassing.
If multiple campsite users report an incident occurring during the night, management reserves the right to proceed directly to step 3 above.
If you are suspected of committing a criminal offense during your stay, either by management or other campsite users, at any time of the day or night, management reserves the right to proceed directly to step 3 above. In such cases, management and any witnesses will prepare a formal written report, which may be provided to An Garda Siochana for potential criminal prosecution.
General/Liability
Owners are responsible for the parking of their vehicles/caravans, etc., and the management accepts no liability for loss or damage while on the park or otherwise.
Nore Valley Park reserves the right to refuse entry or remove individuals from the premises or vicinity, including:
- Those who have been convicted of a criminal offense.
- Those whose behavior may affect the safety or enjoyment of other visitors.
- Those who have used threatening, abusive, or insulting words or behavior or provoke a breach of peace.
- Those suspected to be under the influence of alcohol, acting in a drunk or disorderly manner, or using other substances.
- Those using the park for purposes other than holidays (e.g., working).
Vandalism or causing damage to any building, equipment, or property of the park will result in immediate eviction and/or prosecution. The person who made the booking will be responsible for all charges for any damage, breakages, or loss caused by themselves or their visitors to the site, park facilities, or other customers’ property.
Conditions of Booking
Nore Valley Park is a family-oriented park and does not cater to large groups, hen/stag parties, or individuals looking to stay up all night. A strict curfew is in effect from 11pm to 7am. We reserve the right to decline or terminate the booking of any guest(s) whose party’s makeup or behavior interferes or may interfere with the comfort of other guests. In such cases, no refunds will be provided. Nore Valley Park and its facilities are intended for family holidays only.
Children
Children on-site remain the responsibility of their parents/guardians at all times. It is crucial to know the whereabouts of your children and provide adequate supervision. The playground is unsupervised, and parents/guardians are responsible for ensuring proper behavior and safety of their children while using the equipment. Nore Valley Park does not accept liability for any injuries resulting from equipment misuse. The playground is open from 7am to 10pm, and children may be asked to leave outside of these hours.
Dogs (General Pets)
Dogs are allowed on the park but must be kept on a short lead and supervised by an adult at all times. By bringing your dog to Nore Valley Park, you accept full responsibility for its conduct and behavior. Any dog that is deemed unsuitable or a nuisance will require immediate removal from the site. Dogs (or pets) are not allowed in the amenity block or any on-site rental accommodations. Failure to clean up after your dog will result in immediate eviction without refund. Please comply with the Dogs Act 1986, ensuring your dog is licensed and under control.
Barbecues/Fires
Barbecues are allowed as long as they are elevated off the grass (at least 40cm), supervised by an adult, and properly disposed of. Only charcoal-based products are permitted for cooking, and they must be extinguished by 11pm (noise curfew). Campfires, burning timber, and heat logs are not allowed on the site. Avoid putting hot disposable BBQs into the dustbins to prevent fires.
Fire Safety
In case of an emergency, dial 999 or 112 for emergency services and notify the Park Manager immediately. The fire assembly point for the caravan park is located in the carpark in front of the reception building.
Availability of Facilities
While we strive to ensure that all listed facilities are available during your stay, we cannot guarantee their availability at all times. Maintenance, weather conditions, and unexpected occurrences may result in the temporary closure of facilities. Most facilities operate on a first-come, first-served basis, although some may have specific timetables. It is your responsibility to make necessary arrangements and ensure appropriateness for you and your party.
Dangerous and Illegal Items
Firearms, knives (sharp weaponry), air-weapons, archery equipment, fireworks, lanterns, and illegal substances are not allowed on our park. Individuals found with these items will be asked to leave the park without a refund.
Holiday Changes from External Conditions
Nore Valley Park cannot accept responsibility or provide compensation for circumstances beyond our control, including natural disasters, industrial disputes, fires, technical problems, bad weather, government actions, and COVID-related responses. We will do our best to keep the park open during normal hours, but we reserve the right to close the park or parts of it without prior notice. In such cases, we will refund the cost of payments for touring/accommodation, excluding any booking fees.
Behavior and Compliance On-Site
The individual who made the booking is responsible for the behavior of all party members. The behavior should align with the family-friendly environment and should not be excessive, noisy, or disruptive, especially after the curfew of 11pm. Offensive or illegal behavior will not be tolerated, and involvement of the Gardaí may occur. If there is any offensive or aggressive behavior towards the staff, you may be asked to leave the site. In such cases, no refund or compensation will be provided, and future bookings may be declined.
Personal Possessions
It is your responsibility to take care of your personal possessions during your stay. Avoid leaving high-value items unattended on the park. We recommend not bringing valuable possessions unless necessary, and if you do, ensure they are insured. In case of loss, contact reception. If lost property needs to be returned via postage, the postage cost must be covered by the individual who lost the item. We do not accept liability for loss or damage to your possessions.
Data Protection
The information provided on the booking form will be stored for administrative purposes only and will not be shared with third parties except CampStead Ltd, who may contact you for feedback on your stay.